Frequently Asked Questions About Residential Custom Cabinetry

1. How do I get an estimate or find out your pricing?

Send us an email at nettrour.jerry@gmail.com or call Jerry @ 210-389-2975 and we can discuss your custom needs and work with you regarding an estimate and pricing. Our pricing is fair; we do not assess unnecessary charges to the bill.

2. Do you guarantee your work?

We build high quality, so we have casually suggested our custom cabinets here in San Antonio should last 200 years or your lifetime. And of course, we say this jokingly. We offer the standard 1 year manufacturing warranty, realizing the level of quality you will receive with our custom cabinets will far outlast any 1-year warranty. We offer support for our products, and we warranty any repairs that occur under normal usage while under normal care of our product, meaning we cannot warrant repairs caused by abuse or neglect or abnormal use. All hardware items such as pulls, hinges, and drawer glides will follow a normal manufacturer's warranty.

5. How much do you charge for your estimates?

Our estimates are free. In order to offer free estimates we attempt to complete most of our preliminary estimating via communications over the phone and via email through the exchanges of unofficial design documents that disclose as many details about the project in question as possible. There are times when a face-to-face meeting is necessary in order to ensure everyone is on the same page for an accurate estimate to be completed.

3. Where are you located and what areas do you cover?

We are located in Floresville, Texas, approximately 40 minutes south of San Antonio. We will cover San Antonio and all surrounding areas within a reasonable 80-minute commute from San Antonio Downtown.

4. How do we decide on a design or style?

With much experience, we can help guide you through the design of cabinetry styles and layout design of all of your cabinet needs. A designer can also be hired to assist in this area if this is the wish of the customer. Many of our customers have reviewed cabinet design magazines and web sites with us during the design process. Many contemporary designs and features can be found in design idea web sites such as Houzz.com and incorporated into any project. We also utilize one of the best design software packages available that will allow us to work with you on 2D drawings and will be able to provide 3D renditions of your future design.

6. What species of wood do you offer with your projects?

We can build with just about any domestic or imported wood species. We are able to obtain just about any wood species in the world. Most popular choices currently are more modern contemporary paint grade cabinets, and also a slab even / consistent wood grained pattern. Knotty Alder is the popular choice for stain grade cabinets in the vast majority of new construction homes today. This is due to affordability and the pure beauty Alder possesses when a nice finish is applied.

7. What are the most affordable hardwoods we can use?

Our category 1 pricing includes a paint grade CNC cut door:

• HDF CNC machined cabinet doors for paint grade

Category 2 pricing includes the following wood species:

• Knotty Alder

• Maple

• Rustic Cherry

• Beech

• Red Oak

Category 3 pricing includes the following wood species:

• Select Alder

• White Oak / Rift Sawn white oak

• Walnut

• Mahogany

• Mesquite

• HDF: Manufactured product that possesses more actual wood per square inch than pure lumber. Excels in stability and density, is tested as harder than woods such as oak and pecan among several others and has comparable water resistance as what would be found with comparable lumber species. HDF excels in areas where lumber falls short and makes for the perfect choice for a paint grade cabinet. HDF is a superior product not to be confused with a much lesser quality cousin referred to as MDF.

• Paint Grade Maple: This product is a step up in cost for a paint grade door. This product is not superior to the HDF cabinet door cut on a CNC, but does cost more and is available as an upgrade.

• Walnut: Absolutely stunning wood with a lot of natural character and beauty. Has a lot of dark "brownish" tones with some mixture of lighter colors.

• Note: Walnut can have a bleaching affect over time when it's exposed to sun light.

• Cherry: This is another beautiful wood and naturally darkens with time to a deep rich color. This is a great choice for a natural finish. Cherry also takes on any other color very nicely through our proven stain application.

• Alder: This wood has a consistent creamy color throughout and sparsely spaced knots. This wood possesses a mild grain pattern and, when finished off, will yield a very nice amber color.

• White and Red Oak: Excellent choice when a stain application is desired. This wood is very hard, but not as hard as maple or hickory. This wood yields very consistent color and strong grain patterns when it is finished with a stain mixture.

• Beech: Excellent choice when a stain application is desired. This wood is much like the oak except the grain pattern is not nearly as distinguished, but rather the grain is milder and much less pronounced than oak.

• Maple: This wood can be very hard but not as hard as hickory. Maple is a very "blonde" or light-colored wood. Maple looks very nice when finished natural. Maple is very nice when it is utilized in the same project with another contrasting wood such as walnut/mahogany or Jabota. We prefer not to apply stain to maple as maple does not take a wiping stain that well. When a stain finish is preferred we tend to advise the customer to go with cherry as we can achieve any color very nicely with cherry.

• Ash: A very nice wood that is very light in color and, like maple, also looks very nice when utilized in the same project as another contrasting wood tone such as walnut.

Some other options that would cost more include the following:

• Mesquite: This is a very nice choice but costs a little more per sq. ft. Mesquite possesses a lot of natural color variations and would make for a very nice-looking kitchen cabinet.

• Jabota: Sometimes referred to as Brazilian cherry, it is native to South America and has very dark and rich colors. It is simply an amazing wood species and finishes out very nicely when natural with no stain application necessary.

• African Mahogany: Also, a nice dark and rich naturally-colored wood. This wood offers a dark color with red hues and finishes out very nice in the natural.

8. Can you refinish a piece of furniture I own?

We are not set up or staffed appropriately to take on refinish projects at this time.

9. Can you build a replica of another piece, possibly from another era?

Yes, we can build just about anything and replicate most any design in regard to furniture and cabinetry. If we are unable to produce the replica, we will communicate that with you and advise of the reasons why. For further information, contact us.

10. Do you offer countertop options?

No, we do not offer countertops. We can refer you to a known quality countertop contractor for countertops that will work great with your future project.